Google is trying to make its way into the
Enterprise. Google has primarily been a consumer company, trading information for advertising attention. It is now gearing up for a new revenue stream. Google's aim is for online enterprise apps to be an annual billion dollar business.
Its value propositions is price and simplicity. Google is definitely cheap. A company pays $50 per user per year and gets email, IM (text, voice and video), group calendaring, online apps (basic spreadsheet and word processor), spam filtering, server virus filtering, and mobile integration. If you want super basic functionality, this is great. Many of our employees would be just fine with Google Apps.
Many employees need more sophisticated tools, however. Sophisticated Excel stuff. Powerpoint presentations. Macros. Functions. 3rd party software integration. We use Microsoft Office and Exchange to satisfy those needs.
The problem is that the Google and Microsoft worlds don't co-exist well. Being a mixed shop can be difficult, but we're trying it out where it makes sense. Recently we replaced the email system used by 52,000 missionaries worldwide with a white label version of GMail. We're currently mirgrating another 20,000 people who are associated with the Church in various ways. We still use Microsoft Office and Exchange internally, but are watching carefully how things go with the missionaries. So far we've been very happy with Gmail, but aren't ready to replace employee email and productivity apps with Google apps yet.
Most of the CIOs I talk to are concerned with security. Google is aware of these concerns and trying to
take steps to resolve them. This isn't a huge concern for us. We feel that Google is secure enough for our use cases.
I'm interested to see how well Google makes inroads into the enterprise.